Returns & Exchanges
At Mother Earth Nursery, we want your home to flourish with every purchase. If your greenery or garden accessories aren't a perfect fit, we offer a 30-day return window to ensure your complete satisfaction.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original nursery pots or packaging, ensuring fragile plants are secured to prevent damage during transit.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our botanists inspect the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing